How to get your voice heard

Five steps to getting results:

  1. Talk less – the less you say, often the more "voice" you have (with more impact).
  2. Timing is everything – wait, until all the fights are in the room, then speak for the first time with a different angle.
  3. Don't repeat – people only hear it the first time; after that, it's diluted and they switch off and forget the point you made.
  4. Opinion and data – share your view and back it up with a killer piece of data. Don't just share your view, or you'll get mauled.
  5. Tone and volume – don't whisper, don't screech. Remember, even Mrs Thatcher had voice coaching.

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